Flexible benefits communications have improved

The proportion of respondents that discovered their flexible benefits communications were not targeted enough or need refreshing to maintain interest has fallen for the second consecutive year, according to the Employee Benefits/Towers Watson Flexible Benefits Research 2014.

Just 20% of respondents to this year’s research said this was the main lesson to come out of their flexible benefits annual review meeting, compared with 29% in 2013 and 37% in 2012.

About one-third of respondents said they learnt that their plan includes a good range of benefits, which is the top lesson to come out of annual review meetings for the second consecutive year.


Read more of the Employee Benefits/Towers Watson Flexible benefits research 2014